TELEPHONE HELPLINE VOLUNTEER

This Scotland-wide free phone number offers a listening ear to women who just want to talk through their issues. We support women experiencing family problems, personal issues, domestic abuse and forced marriage, offering information and advice

Tasks
  • At least three helpline shifts per month
  • Gather and organise information for case files

Essential qualities:An ability to listen and empathise on the telephoneAn ability to speak clearly and to be understood easily on the phone

Desirable qualities:An ability to speak a community language as well as EnglishPrevious experience of working on the telephone